Kaiser Permanente
For questions about Kaiser Permanente products, plans, benefits, and eligibility or questions about kp.org including activation, technical issues, registration issues, and password problems call:
California Member Services Call Center:
1-800-464-4000
1-800-777-1370 (TTY for the hearing/speech impaired)
Hours: Weekdays from 7 a.m. to 7 p.m., weekends from 7 a.m. to 3 p.m.
Total health assessment or healthy lifestyle programs
For questions about the total health assessment or healthy lifestyle programs including:
- Confirmation that you satisfied the requirements for completing a total health assessment and/or a healthy lifestyle program.
- Did not receive a Health Guide e-mail.
- Technical issues with the HealthMedia Web site.
- Questions about other HealthMedia products and services.
Call HealthMedia, Inc. at toll-free 1-866-433-9284 or send your questions by e-mail to admin@healthmedia.com.
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