Member Services

Already a member and have questions?

Contact Member Services by phone at the following numbers.

Member Services hours & phone numbers

California

1-800-464-4000 (toll free) or 711 TTY
1-800-788-0616 (Spanish)
1-800-757-7585 (Chinese dialects)

Hours
Open 7 days a week
24 hours a day
Closed holidays
Closed at 5 p.m. the day after Thanksgiving, Christmas Eve, and New Year’s Eve

Colorado

Denver/Boulder

303-338-3800 or 711 TTY

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

Northern Colorado

1-800-632-9700 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

Southern Colorado

1-888-681-7878 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

District of Columbia

Metro area
301-468-6000

Outside metro area
1-800-777-7902 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Georgia

404-504-5712 or 711 TTY

Hours
Open Monday through Friday
from 7 a.m. to 7 p.m.

Hawaii

In Oahu
808-432-5955

Anywhere other than Oahu
1-800-966-5955 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

Maryland

D.C. metro area
301-468-6000

Outside D.C. metro area
1-800-777-7902 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Oregon

Portland
503-813-2000

Outside Portland
1-800-813-2000 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Virginia

D.C. metro area
301-468-6000

Outside D.C. metro area
1-800-777-7902 (toll free) or 711 TTY

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Washington State

Washington (Vancouver/Longview area)
800-813-2000 or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Washington (outside Vancouver/Longview area)
206-630-4636
888-901-4636 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.