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Contact Member Services by phone at the following numbers.
Member Services hours & phone numbers
California
1-800-464-4000 (toll free) or 711 TTY
1-800-788-0616 (Spanish)
1-800-757-7585 (Chinese dialects)
Hours
Open 7 days a week
24 hours a day
Closed holidays
Closed at 5 p.m. the day after Thanksgiving, Christmas Eve, and New Year’s Eve
Colorado
303-338-3800 or TTY 711
1-800-632-9700 (toll free) or TTY 711
Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.
District of Columbia
Metro area
301-468-6000
Outside metro area
1-800-777-7902 (toll free) or 711 TTY
Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.
Georgia
404-504-5712 or 711 TTY
Hours
Open Monday through Friday
from 7 a.m. to 7 p.m.
Hawaii
In Oahu
808-432-5955
Anywhere other than Oahu
1-800-966-5955 (toll free) or 711 TTY
Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.
Maryland
D.C. metro area
301-468-6000
Outside D.C. metro area
1-800-777-7902 (toll free) or 711 TTY
Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.
Oregon
Portland
503-813-2000
Outside Portland
1-800-813-2000 (toll free) or 711 TTY
Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.
Virginia
D.C. metro area
301-468-6000
Outside D.C. metro area
1-800-777-7902 (toll free) or 711 TTY
Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.
Washington State
Washington (Vancouver/Longview area)
800-813-2000 or TTY 711
Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.
Washington (outside Vancouver/Longview area)
206-630-4636
888-901-4636 (toll free) or TTY 711
Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.