Pre-enrollment support

Call one of our representatives to get answers to your questions about Kaiser Permanente before you enroll.

1-877-580-6125 (toll free)

Language interpretation services available

Hours

California, Oregon, and Southwest Washington (Pacific Time)
5 a.m. – 8 p.m.  Monday – Friday
7 a.m. – 3 p.m.  Weekends

Colorado (Mountain time)
6 a.m. – 9 p.m. Monday – Friday
8 a.m. – 2 p.m. Weekends

District of Columbia, Georgia, Maryland, and Virginia (Eastern time)
8 a.m. – 5 p.m. Monday – Friday
10 a.m. – 6 p.m. Weekends

Hawaii (Hawaii time)
8 a.m. – 5 p.m. Monday – Friday
5 a.m. – 12 p.m. Weekends

For support in Washington (outside Vancouver/Longview) call 1-855-407-0900
8 a.m. – 8 p.m. Monday – Friday (Pacific Time)

Ready to enroll?

For more information on how to enroll for Kaiser Permanente health coverage, contact Aon Active Health Exchange.

Already a member and have questions?

Contact Member Services by phone.