Contacts

Want to enroll?

For more information about how to enroll for Kaiser Permanente health coverage, make changes, or determine eligibility, contact your benefits advisor/coordinator.

Member Services hours & phone numbers

808-432-5250 (Oahu)
1-844-276-6628 (toll free from the neighbor islands).
Monday to Friday, 7 a.m. to 7 p.m., except holidays.
Saturday, 9 a.m. to 1 p.m.

Appointments and 24/7 nurse advice

808-432-2000 (Oahu)
808-243-6000 (Maui)
808-934-4000 (Hawaii Island)
808-246-5600 (Kauai)
kp.org/appointments

Patient Financial Services Department

808-432-5340 (Oahu)
1-888-597-5340 (neighbor islands)

Prescription orders and refills

808-643-RxRx (7979)
kp.org/pharmacycenter

Hawaii Poison Center

1-800-222-1222 (24 hours a day, 7 days a week)

Emergency services

Emergency medical conditions need immediate medical attention to avoid serious threats to your body or health. If you think you’re experiencing an emergency, go immediately to the nearest emergency department. If you need an ambulance, call 911.