For more information about how to enroll for Kaiser Permanente health coverage, make changes, or determine eligibility, contact your benefits advisor/coordinator.
Member Services hours & phone numbers
1-844-276-6628 (toll free from the neighbor islands).
Monday to Friday, 7 a.m. to 7 p.m., except holidays.
Saturday, 9 a.m. to 1 p.m.
Appointments and 24/7 nurse advice
808-934-4000 (Hawaii Island)
Patient Financial Services Department
1-888-597-5340 (neighbor islands)
Prescription orders and refills
Hawaii Poison Center
1-800-222-1222 (24 hours a day, 7 days a week)
Emergency medical conditions need immediate medical attention to avoid serious threats to your body or health. If you think you’re experiencing an emergency, go immediately to the nearest emergency department. If you need an ambulance, call 911.