More for our members

Your time and your health are important. Make them both a priority. When you’re a registered member on and receive care at Kaiser Permanente facilities, you get a one-stop resource for managing your health online — 24 hours a day, seven days a week.

Get the most from your membership with our app

First, register at

Now, download the KP app. Use your user ID and password to activate the app, and you’ll be ready to go!

Jump right in to use many secure features on the go including

  • View most lab results
  • Order most prescription refills
  • Email your doctor’s office with nonurgent questions
  • Schedule and change appointments
  • Print vaccination records for travel, school, sports, and camp

New member? Start here

Let us know what you need

Kaiser Permanente Member Services

1-800-777-7902 (toll free) or TTY 711
Monday through Friday, 7:30 a.m. to 9 p.m. (except holidays).

Medicare members

1-888-777-5536 (toll free) or TTY 711
Open 7 days a week from 8 a.m. to 8 p.m.

Kaiser Permanente Appointments

800-777-7904 (TTY 711)
24 hours a day, 7 days a week

Kaiser Permanente Care by Phone

Our nurses are available 24 hours a day, 7 days a week
1-800-777-7904 (TTY 711)