Where and how to contact us

Kaiser Permanente Member Services

Phone

1-800-777-7902 (toll free) or TTY 711

Hours

Open Monday through Friday
7:30 a.m. to 9 p.m.

Medicare Members

Phone

1-888-777-5536 (toll free) or TTY 711

Hours

Open 7 days a week
from 8:00 a.m. to 8:00 p.m.