New members: Get started

Welcome to Kaiser Permanente

Let us walk you through the steps it takes to get the most out of your health care benefits.

Choose a doctor

High-quality* care starts with builiding a good relationship with your doctor. Browse our doctor profiles to see the education, photos, language, and everything else you need to know to find a doctor who matches your needs. And you can change at any time.

Browse doctors on

Register to use

When you register on, you can email your doctor’s office, order prescription refills, schedule care, see most test results, and more online at or using the Kaiser Permanente Mobile App.

Register now.  Already registered? Sign on to

Miembros nuevos: Primeros pasos

Make an appointment

Schedule an appointment online once you’ve registered and chosen a personal physician. If for any reason your personal physician isn’t available at your preferred time, you can see another doctor in our network. (You can also call the number on the back of your Kaiser Permanente ID card to make an appointment.)

– Routine care
– Urgent care
– Emergency care
– Specialty care

Find out how to receive the kind of care you need

Transfer your medical records and prescriptions

If you have copies of your medical records, bring them to your first office visit. If you don’t have your records, your new doctor will let you know if you need to request any past medical information from your previous health care provider.

Just follow the “Transfer Prescriptions” button below to be guided through the simple process. We’ll notify you when the medications have been added to your account. And once the transfer is completed, you can order prescription refills and ask questions about your medications online at

Transfer your prescriptions

*In the National Committee for Quality Assurance (NCQA) 2019–2020 Health Insurance Plan Ratings, Kaiser Permanente of the Mid-Atlantic States’ private health plan is rated 5 out of 5, among the top 1% in the nation, and our Medicare health plan is rated 4.5 out of 5, the highest rating in DC, MD, and VA. The 2019 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program. The Mid-Atlantic Permanente Medical Group is the largest medical group in the Washington, DC, and Baltimore areas and exclusively treats Kaiser Permanente members. Permanente doctors are recognized as Top Doctors in Washingtonian magazine (2019), Northern Virginia Magazine (2020), Baltimore magazine (2019), and Washington Consumers’ CHECKBOOK magazine (2018). According to NCQA’s Quality Compass® 2019, we lead DC, MD, and VA in the following categories: colorectal screening, breast cancer screening, childhood immunizations combo 9, cervical cancer screening, and timeliness of prenatal and postpartum care for women. Quality Compass is a registered trademark of the NCQA.