Contacts

Want to enroll?

For more information about how to enroll for Kaiser Permanente health coverage, make changes, or determine eligibility, contact your benefits advisor/coordinator.

Member Services hours & phone numbers

Contact Member Services by phone at the following numbers.

California

1-800-464-4000 (toll free)
1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
1-800-788-0616 (Spanish)
1-800-757-7585 (Chinese dialects)

Hours
Open 7 days a week
24 hours a day
Closed holidays
Closed at 5 p.m. the day after Thanksgiving, Christmas Eve, and New Year’s Eve

Medicare members
1-800-443-0815 (toll free)
or 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.