Mental Health and Wellness Benefits

Accessing your mental health and wellness benefits

Caring. Compassionate. Connected.

At Kaiser Permanente, mental health and wellness services aren’t extras or add-ons. They’re an important part of your total care experience. And your mental health and wellness care team is connected to you — and to each other — through your electronic medical record. Everyone works together to give you the care and support you need.

We offer a range of options for members with mental, emotional, and substance use issues — including psychiatry, individual therapy, family support, and more. As your partners in care, we can help you find what works for you.

What you get:

  • Many services under one roof — plus extended evening and weekend hours — at many of our facilities.
  • You can access mental health services without a referral.
  • You choose your provider, and can switch anytime.
  • You’ll work with your provider to create a personalized treatment plan.
  • Some providers offer telephone or video appointments.1

We offer a wide range of care options, including:

  • Counseling and therapy
  • Crisis intervention
  • Medication management
  • Child and adolescent mental health services
  • Addiction and recovery support
  • Help for eating disorders

Mental health and wellness services are also available through OPTUM

Kaiser Permanente and OPTUM do not coordinate care or costs of mental health services. Each plan has specific requirements, so it’s important that you choose carefully and follow all the plan guidelines and authorization requirements for the mental health services you select.

To learn more about OPTUM, visit and use access code 11280.

1When appropriate and available.