Easy online access

Good health goes beyond the doctor’s office. Explore all the convenient resources available to you and choose the ones that fit your life.


Fill out an online questionnaire for care advice, treatment plans, and prescriptions — straight from a doctor within an hour. Learn more

Secure email

Message your clinician’s office with nonurgent questions anytime.

Video visits

Meet face-to-face with a clinician by video for the same high-quality care as an in-person visit.1 Make an appointment on the Kaiser Permanente app, schedule online, or call us 24/7 at 1-800-813-2000 (TTY 711).

Kaiser Permanente app

Our app makes it easier to schedule appointments, complete an e-visit, review lab results, pay bills, email your doctor, access after-visit summaries, fill/refill most prescriptions, and more.

Online resources

Visit our healthy living page for wellness information, health calculators, fitness videos, podcasts, and recipes from world-class chefs. Learn how small acts of self-care can affect your daily life.

Healthy lifestyle programs

Connect to better health with online programs to help you lose weight, quit smoking, reduce stress, and more — all at no additional cost.

Personal wellness coaching

Get help reaching your health goals. Work one-on-one with a wellness coach by phone at no additional cost.

Mail-order prescriptions

Skip the pharmacy line and have your medications delivered to your home. There is no additional cost for shipping, and most members save one copay on a 90-day supply. New and refill prescriptions qualify. Visit your personal pharmacy page to sign on and manage your prescriptions.


1If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent clinicians from delivering care across state lines. Laws differ by state.