Find doctors and locations
Your search for quality care starts here. Find the right doctor for you or locate a facility in your area. You’ll also find phone numbers, hours, maps, directions, and more.
Getting started at Kaiser Permanente
Learn how to get started at Kaiser Permanente, including registering at kp.org, choosing a doctor, transitioning prescriptions, and getting care.
Contact member services:
Member Services
1-800-813-2000
711 (TTY)
Hours: Monday through Friday, 8 a.m. to 6 p.m.
Medicare Member Services
1-877-221-8221
711 (TTY)
Hours: 7 days a week, 8 a.m. to 8 p.m.
New Member Welcome Desk
1-888-491-1124
Hours: Monday through Friday, 8 a.m. to 6 p.m.
New Member Pharmacy Services
1-888-572-7231
Hours: Monday through Friday, 8 a.m. to 6 p.m.
Away from Home Travel Line*
951-268-3900
(TTY 711)
*This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the country. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
