Welcome, Sound Health & Wellness Trust employees!

At Kaiser Permanente, you receive more than just a health plan. We deliver the top doctors, personalized care, and all the services you need — tailored to fit you and your lifestyle.

Health Profile Available July 1–Sept. 30, 2024

If you are eligible for a Health Reimbursement Arrangement (HRA), July 1–Sept. 30 is the time to complete your annual Health Profile to earn part of your 2025 HRA funding.

You must complete all three steps to earn up to $300 of your $500 per person HRA funding for 2025. If you are married and your spouse is eligible, they must complete steps 2 and 3 to earn up to $300 of their $500 HRA funding.

Step 1: Confirm your contact information. Visit the Sound Health & Wellness Trust website, log in to your secure account, and then click the “Update Information/Take Your Health Profile” button. Covered employees will update contact information; eligible spouses will skip to the next step.

Step 2: Complete your Health Profile. To access the Health Profile, you must be registered for Kaiser Permanente’s secure member website and be signed in. (Most people can complete the registration online.)

Step 3: Select, change or confirm your primary care physician. Your selected primary care physician must be in the Kaiser Permanente plan or First Choice Health Network. To find a primary care physician online, sign in to Kaiser Permanente’s secure member website and choose ‘Find a Doctor’ to get to the Provider Directory. Select your Kaiser Permanente plan, and search by zip code or specialty to find a provider.

  • You can select a Kaiser Permanente plan physician online when you are signed in to the secure member website, or contact Kaiser Permanente Member Services at 1-888-901-4636 to select or confirm your primary care physician.
  • To select or confirm a primary care physician in the First Choice Health Network, contact Kaiser Permanente Member Services at 1-888-901-4636. Kaiser can confirm your primary care physician is on file.

New to Kaiser Permanente?

Kaiser Permanente helps you get the most from your benefits. For guidance in getting started, visit the New Member Toolkit to register for Kaiser Permanente’s secure member website, choose a Kaiser Permanente doctor, transfer prescriptions to a Kaiser Permanente pharmacy, and complete your Health Profile.

Download the Mobile App

  • Securely email your doctor
  • Schedule an appointment
  • Refill or transfer prescriptions
  • See after-visit summaries and test results
  • Pay a bill and see previous statements and payments
  • See wait times for pharmacies and labs
  • Get care from our clinicians via secure CareChat
  • Start an e-visit
  • 24/7 access to our nurse helpline
  • Get directions and maps to Kaiser Permanente medical offices

Download the app now

*Must be ID verified to use these features

The Sound Health & Wellness Trust Helps You Reach Health Goals

The Trust is committed to being your partner in health and providing you with the support you need to help you live a healthy life. Along with other benefits, you are invited to participate in Sound Support programs that are paid in full by the Trust, completely confidential and voluntary.

Whether you are looking to lose weight, stress less, quit tobacco, get in better shape, or better manage your health, there is a wellness program for you. Visit the Sound Health & Wellness Trust website to find out more.

Frequently asked questions

See this page for commonly asked questions from our Sound Health & Wellness Trust members.