For more information about how to enroll for Kaiser Permanente health coverage, make changes, or determine eligibility, contact your benefits advisor/coordinator.
Member Services hours & phone numbers
Contact Member Services by phone at the following numbers.
California
1-800-464-4000 or TTY 711
1-800-788-0616 (Spanish)
1-800-757-7585 (Chinese dialects)
Hours
Open 7 days a week
24 hours a day
Closed holidays
Closed at 10 p.m. the day after Thanksgiving, Christmas Eve, and New Year’s Eve
Medicare members
1-800-443-0815 or TTY 711
Hours
Open 7 days a week
from 8 a.m. to 8 p.m.