Understanding Your Plan

My coverage and costs offers an easy way to view your eligibility and benefits, including any copayments and out-of-pocket expenses you may be responsible for.

You’ll also be able to:

  • track your claims
  • order new ID cards
  • download forms
  • and more

Visit kp.org/deductibleplans for additional information on deductible plans.

2020 Sample Fee List

Paying your bill

For your convenience, there are a variety of ways to pay your bill. You can view and pay your bill online by signing on to kp.org, using the Kaiser Permanente app, or follow the instructions on your bill to pay by mail. You can also call the number on your bill.

  • Online anytime: The easiest way to pay is to visit kp.org/paymedicalbills. You can securely pay your bill.
  • On your mobile device: You can securely view and pay medical bills using the Kaiser Permanente app.
  • By mail: Send your payment in the return envelope that came with your bill.
  • By phone: Call us at 1-800-390-3507, weekdays from 7 a.m. to 5 p.m., to pay with a credit or debit card.

If you have a health reimbursement arrangement (HRA), health savings account (HSA), or flexible spending account (FSA) and received a Health Payment Card or debit card for your account, you can use it to help pay for qualified medical expenses.

Contact us

If you have other questions about your bill, call us at 1-800-390-3507, weekdays from 7 a.m. to 5 p.m.

Paying for care deductible plan brochure

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