Care the way you want it

Get the choices you need to stay on top of your care. Whether you want to schedule a routine appointment online or email your doctor, you have many convenient options.

In person

You can make routine appointments to see your doctor in person.

By phone

Save a trip to the doctor’s office by scheduling a call with your Kaiser Permanente doctor. Or, you can call our medical advice team 24/7.

By email

Connect with your Kaiser Permanente doctor with non-urgent questions anytime by email. You’ll get a reply within 48 hours, often sooner.

By chat

Connect online in real time with a Kaiser Permanente doctor, mental health specialist, pharmacist, or a medical financial counselor.

By video

Schedule a video visit with your Kaiser Permanente doctor. You can also see one on-demand, 24/7.


Once you’ve registered on, you can use it to choose your doctor, schedule appointments with a Kaiser Permanente provider, view lab results, and more.

On the go

After registering on, you can download the Kaiser Permanente app to use our online features anytime, anywhere.

* Your provider will work with you to determine if the care you need can be met in a video visit.