Care the way you want it

Get the choices you need to stay on top of your care. Whether you want to schedule a routine appointment online or email your doctor, you have many convenient options.

In person

You can make routine appointments to see your doctor in person.

By phone

Save a trip to the doctor’s office by scheduling a call with your Kaiser Permanente doctor. Or, you can call our medical advice team 24/7.

By email

Connect with your Kaiser Permanente doctor with non-urgent questions anytime by email. You’ll get a reply within 48 hours, often sooner.

By chat

Connect with a Kaiser Permanente doctor for medical advice in real time.

By video

Save time with a video appointment. For certain conditions or symptoms, you may be able to see your Kaiser Permanente doctor using your computer or mobile device.


Once you’ve registered on, you can use it to choose your doctor, schedule appointments with a Kaiser Permanente provider, view lab results, and more.

On the go

After registering on, you can download the Kaiser Permanente app to use our online features anytime, anywhere.

* Your provider will work with you to determine if the care you need can be met in a video visit.