Right care, right time

Connect to the right care for any situation. Have an urgent care need? Want health advice after hours? Need care when you’re traveling away from home? Support is just a call or a click away.

The care you need, when you need it

Different health needs require different types of care. Whether you want to schedule a routine appointment or you need emergency care, we’ve got you covered.

24/7 nurse advice

If you’re not sure what kind of care you need, you can call our advice nurses anytime. They’ll help you figure out what type of care is best for your symptom or condition, tell you where to go for care, and even schedule a routine appointment at a Kaiser Permanente medical office for you, if appropriate.

Urgent and after-hours care

You can also call our advice nurses for urgent or after-hours care needs. They’ll assess your situation and direct you on what to do, and where to go. Many Kaiser Permanente medical offices offer after-hours appointments for same-day care. Mountain, Northern and Southern Colorado members have access to urgent care from network providers.

Emergency care

If you ever need emergency care, you’re covered – anywhere, anytime.* You can get care at any hospital emergency department.

Convenient appointments

If you receive care at a Kaiser Permanente medical office, it’s easy to schedule or cancel routine appointments. Just call us or visit kp.org/myhealthmanager. Your Kaiser Permanente doctor may also be able to schedule a phone or video visit for you. Many of our locations offer same-day or next day appointments. For appointments with network providers, call their office directly to schedule.

Getting care away from home

Travel with peace of mind. You’re covered for emergency and urgent care anywhere in the work. You can also get help planning your trip at kp.org/travel. You’ll find important steps you can take before, during, and after your trip.

Managing your care online

My Health Manager is your online gateway to great health. When you register on kp.org, you can view most lab results, download plan documents, and more. When you receive care at our Kaiser Permanente medical offices you can email your doctor, refill prescriptions, view health and vaccination records, and much more.

*If you reasonably believe you have an emergency medical condition, which is a medical or psychiatric condition that requires immediate medical attention to prevent serious jeopardy to your health, call 911 or go to the nearest hospital emergency department. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage.